Dodge Reviews

Been called a liar and put off now since December 25 trying to get sheets in beckley wv to fix air conditioning while under warranty. Have had vehicle the 2nd time now since beginning of May.

Warranty out now so im stuck with this sorry dealers service dept. What a shame to have spent almost $90k on a ram 2500 then air conditioning goes out when it had less than 15000 miles on it. Expected more quality for that kinda money. Know things happen but service department dont want to fix the problem.

Thinking I should have traded for a gmc when problem 1st occurred but really liked the truck when it was working. Paid 3 months insurance to have it sitting on dealers lot. They won't answer phone. Won't call ya back.

You go out there and the mechanic had to leave and will call ya soon as he returns. B.S.! ANOTHER 6 weeks has passed and still waiting on that call.

Can't believe dodge would let these people represent their products. Destroying customer relations and dodges image.

Hello to whoever that might read this. My name is Geoffrey Mokono.

I'm a Dodge fan. I come from Kenya, and to be honest, in Kenya and its surrounding countries, we don't have car dealerships that sell Dodge cars. So, I'd like to politely ask for this opportunity for you to give me the chance to sell your cars. I've developed a system on how to sell them, and probably this will be the East Africa headquarters for Dodge.

I'm ready to look for everything that's required in order for this to go through.

Please reach back and change many lives through this project. My email is omwerigeoffrey01@***.com.

The vehicle has experienced overheating conditions, coolant contamination, transmission cooling system failures, thermostat failures, radiator hose failures, heater hose failures, water pump replacement, oil cooler-related issues, and additional cooling-system repairs over multiple years.

Despite substantial repair efforts by multiple repair facilities, additional failures and repair recommendations have continued to occur. Documented repair invoices and estimates exceed $10,000.

The recurring nature of these failures raises concerns regarding the durability and reliability of the vehicles cooling and related systems.

The repeated replacement of certain components, including the thermostat and cooling-system hoses, suggests the possibility of an underlying condition that has not been fully resolved.

As a disabled veteran, these recurring repairs have imposed a significant financial burden and have affected my ability to rely on the vehicle for transportation, medical appointments, and daily activities.

I have requesting that ***/Stellantis be encouraged to provide assistance, investigate the repeated failures, and consider reimbursement or goodwill support for the substantial repair costs incurred. They continually deny based on the fact that I am at 178,000 miles. The problem started when I was at 92,000 miles. They don't look at the overall picture.

When the oil filler failed due to no fault of my own, the oil collapsed hoses and lines.

I have had to get assistance from Army Emergency Relief for some of the funds. This issue has me really at a breaking point.

I bought a Dodge Challenger in 2022 ,brand new ever since, major repairs have been done and spent countless hours at the garage. I made a complaint to get compensated, and they have told me nothing can be done,since the car was repaired.

Bought a 3500$ extended warranty, the dealership where I had bought the car closed down. And nothing was offered to me. You guys dont care and stellantis customer service is the worst. I will be sending a lawyer letter.

This is not a way to treat customers, especially after buying an expensive car. I have video, photos as proof.

Over 20000% of repair was done on my car. Cant even enjoy it.

Purchased a new 2024 Ram truck. The engine light has been on for the past 5 months now, and no one can fix it.

No auto start either. After 3 months of ownership, the engine light came on. Went to the dealer. 'Okay, we fixed it.' The next day, it comes on again.

Returned to the dealer. They look at it again - oh, not sure what it is. They said the manufacturer knows about the issue; they just have to fix it yet. 'We'll call you when we get a fix.' That was December 2024 (purchased in April 2024).

So I go back to the dealer and ask if they have a fix yet. 'They say sure, we do,' they hook it up to something. I leave the dealership. The next morning, the engine light is on again.

They say, 'Come on back over.' This time they look at it and say the same thing they said in December 2024, that it is a manufacturer issue and they know about it, but they do not have a fix for it. They did mention another new RAM was in the previous day with the same issue. Now RAM said they will have their corporate mechanics look at it, but you need to leave it at the dealership for a while. I asked...

So, you do have a fix? You have been saying you don't have a fix. Now you want me to leave it for you to fix. I'm pissed off.

For 5-6 months, this issue has haunted me. I have started a case with the Lemon Law company to see what they can do. I love RAMs; I've had 4 of them in the past.

I just want this thing fixed or replaced! Mike Smith Grand Forks, ND NELSON AUTO