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Defective Lemon Dodge Ram 3500
Our dodge ram 3500 was purchased new from landmark Dodge in Morrow Georgia Number of issues in the very time that we got it it has tire sensor issues it has transmission issues and now Its been out of our possession as of today its six weeks customer service has Failed...
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2 comments
#2066271

We are in OK, also bought a dodge truck as a company truck- also having many issues with it at only 36,000 miles. We can not get anyone to honor the Dodge warranty and / or towing package that is part of the Dodge warranty. We are also " Pissed-off Dodge truck owners".

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ID
#2047146 Review #2047146 is a subjective opinion of poster.
Service
Dodge Customer Care
Pros
  • How difficult it is to get a loaner car
Cons
  • Car is a lemon
Loss
$35000
Preferred solution
Is it possible for Dodge to buy back our ram 3500 that is a lemon So that we can save our business we have not had our truck for six weeks someone please help us
New Reviewer

Returned vehicle because of mechanical troubles within the first 50 miles.

Returned vehicle because of mechanical troubles within the first 50 miles. After returning the car dealership I had it for four days still cannot figure out what the problem is. Dealership said they would exchange the car but in reality it was a trade-in making me pay sales tax twice. Lindsey dodge out of Manassas Virginia Caused extreme amount of delays and aggravation.
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ID
#3122153 Review #3122153 is a subjective opinion of poster.
Pros
  • Available options on the car and the peppy handling
Cons
  • Lack of concern for customer safety
Loss
$5000
Preferred solution
Let the company propose a solution

Horrible customer service

Was not pleased with the response I received about my 17 Dodge Charger that I bought NEW off the lot
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ID
#3107785 Review #3107785 is a subjective opinion of poster.
Location
Yorba Linda, California
New Reviewer

Pissed

Car is in shop months waiting for parts. Alternator fried wires and computer dodge has car in shop months. No ne returns calls

User's recommendation: Don’t buy dodge.

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ID
#3088286 Review #3088286 is a subjective opinion of poster.
Location
Scranton, Pennsylvania
Preferred solution
Parts
New Reviewer

In need of an engine

What happened is that i went to have an oil chamge at the tacoma dodge and i ended up with no oil in my car's engine and ut does look like they started my engine with no oil at the time of service and damage my engine but never took responsibility, send me my way with a broken engine and i only new after couple of driving and noise in the engine and when i finaly realized what the issue was the tacoma dodge dealership refused to take any responsibility of the damage couse to my vehicle's engine then ask me to pay over $8000 to replaced my engine.
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ID
#3086575 Review #3086575 is a subjective opinion of poster.
Location
Sacramento, California

About a part Ignition switch recall

My car doesn't start at times due to the ignition switch. I've been waiting for this part and when it finally arrived at the Dodge dealership on Lincoln Highway, Matteson I had an appointment to bring it in on a Saturday at 9 am to which I was notified at 2 p.m. That the ignition switch was missed placed parts department had been looking for it all darn day!! I was calling them to see if the ignition switch was ever delivered!!
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ID
#3045208 Review #3045208 is a subjective opinion of poster.
Location
Frankfort, Illinois
New Reviewer
Dodge - Issues With service not done right, repairs taking to long and everyone just keep passing me around
Dodge - Issues With service not done right, repairs taking to long and everyone just keep passing me around
Dodge - Issues With service not done right, repairs taking to long and everyone just keep passing me around
My car broke down on the way of me and Amy 2 kids driving down from Va to Fl off i95 in Florence , SC, it was at the Dodge dealership. My car was there furl July 16 until October 10th when they finally said it was fixed rear deferential, CV axel etc. I have extended...
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ID
#3026667 Review #3026667 is a subjective opinion of poster.
Pros
  • Comfort of vehicle and size
Loss
$1734
Preferred solution
Deliver product or service ordered
New Reviewer

Negligent mechanical reoairs

reoairs was done at the dealership(Dodge CountryKilleen, TX) and vehicle broke down for same repairs which created other damages. Took vehicle to Stateline Chrysler Dodge Ram(Fort Mills, SC) where vehicle broke down and they found negligence with the work performed previously. I have all the documentation and pictures to back claim up
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ID
#3018909 Review #3018909 is a subjective opinion of poster.
Location
Killeen, Texas
Pros
  • Comfort of vehicle and size
Cons
  • Quality
Loss
$3000
Preferred solution
payment for all repairs along with reimbursement for the 3 months i’ve been out of work due to this

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New Reviewer

Crap dealership repair work

Careless &;; sloppy none respectfully repairs that knowingly would not last only a short time & miles . I bought top end replacement parts to rebuild my ram rear axle , 3:55 gears &;amp; full bearing rebuild kit .& Less thann18000 miles , noise came back & vibration & sloppy in & out of park & gear shifts Sad brook it to diffrent dealer & got a cleaning job inside axel & no adjustments , new gear oil & crazy $300.00$ bill sent home .
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ID
#2973929 Review #2973929 is a subjective opinion of poster.
Cons
  • Customer service
Loss
$1300
Preferred solution
Full correct sturdy long lasting quality repair to my rear axel . That supports thier bragging commercials tv & radio! & Results which I've already paid for & not received☹️

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New Reviewer

Dodge Charger California smog certification

I Purchased a 2020 Dodge Daytona in Florida, drove it to California and cannot register it due to smog certification. Apparently Dodge changed the Air Intake system which they also did for Cars sold in California. Dodge refused to help with information or modification to allow registration in California. Customer service is horrible and very unservice oriented.

User's recommendation: ensure you check vin information and smog laws appropriateness.

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ID
#2970973 Review #2970973 is a subjective opinion of poster.
Location
Napa, California
Cons
  • Very unfriendly corporate customer service
Loss
$640
Preferred solution
Let the company propose a solution
New Reviewer

My pick up still in shop, keep being told part has shipped, The 17th of October they will have my truck 8 weeks

@ months in shop, keep being told part has shipped. They have no tracking number, they just say part has shipped. 2 months in shop waiting on part?

User's recommendation: Dont use Branch Tate.

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ID
#2968450 Review #2968450 is a subjective opinion of poster.
Loss
$1464
Preferred solution
Deliver product or service ordered
New Reviewer

Complaint against employee

My husband worked in service at the grand rapids dodge dealership he went to pick up his paycheck and he got told his hours weren't sent in and he'd have to wait another 2 weeks.
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ID
#2925973 Review #2925973 is a subjective opinion of poster.
Location
Grand Rapids, Minnesota
Preferred solution
Paycheck
New Reviewer

Terrible customer service

Called to make a complaint to the main office about poor customer service and got the run around from the main office, never even could make the complaint

User's recommendation: Buy another brand, terrible customer service.

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ID
#2921878 Review #2921878 is a subjective opinion of poster.
Location
Indio, California
Preferred solution
Let the company propose a solution
New Reviewer

Part missing on car

Dodge - Part missing on car
Dodge - Part missing on car
Bought a new 2021 Dodge Charger in April and its missing a well fender trim on the drivers back side and our cars manual in the glove box had been wet and pages were like stuck together! The main manager there was a jerk ! There were other cars on the lot they had as new but wasnt and one had damage like it was like ripped looking ! Its ridiculous!!

User's recommendation: Don’t buy from them because you don’t get anything they say.

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ID
#2903847 Review #2903847 is a subjective opinion of poster.
Location
Edmond, Oklahoma

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Verified Reviewer
New Reviewer
We purchased a new 2019 Dodge One Ton Truck as a company vehicle to make our deliveries. Firstly, the truck has had many recalls already, none of the local Dodge dealerships make any effort to get the truck back to us when we take it in for the recall work - but that...
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ID
#2892788 Review #2892788 is a subjective opinion of poster.
Loss
$5000
Preferred solution
to be reimbursed fully for towing expenses, for hotel and rental car expenses incurred due to dodge truck breaking down in Ohio and leaving our driver stranded . Also reimbursed for two batteries on a new truck while it was being repaired.

The transmission pan is plastic

Dodge - The transmission pan is plastic
Apparently a rock was able to puncture the pan and drain the fluid. The truck was 21 days out of the dealership. I think a recall is in order for the 2021 Ram 1500 Warlock. That tout Ram Tough and a small rock was able to sideline the Truck.

User's recommendation: Don’t buy the Ram 1500. Go with a manufacturer that makes metal pans.

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ID
#2886025 Review #2886025 is a subjective opinion of poster.
Location
San Antonio, Texas

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