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Dodge Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Dodge has 1.9 star rating based on 338 customer reviews. Consumers are mostly dissatisfied.

  • 15% of users would likely recommend Dodge to a friend or colleague.

  • Rating Distribution
  • Pros: 100 dissappointed, Vehicle itself, When the car worked like it should.
    Cons: Customer service, No effort to resolve, Service or customer caree.

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Media from reviews

Dodge - MY ENGINE LIGHT WILL NOT SHUT OFF ON MY NEW 2025 RAM TRUCK- NO ONE WILL HELP ME
Dodge - CouponDodge - Problem with car startingDodge - Urgent refund requestDodge - Truck will click once but won't startDodge - Truck will click once but won't start - Image 2Dodge - Had an appointment @ 11:00 for tire rotation & my truck is still sitting with...
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Top Dodge Reviews

Positive Review

"Appreciation for Dodge"

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Hello, Actually I received your email and I am really glad that you read my idea. It is my honor to work for Dodge company and wish the best for you. Thank you

Critical Review

"Abs recall"

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Open recall for abs module yet being told my VIN number isn't on the list of recalls yet having issues with the abs module. Made several calls and everyone...

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Siri Frs
map-marker Kissimmee, Florida

Abs recall

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Open recall for abs module yet being told my VIN number isn't on the list of recalls yet having issues with the abs module. Made several calls and everyone says it's not their problem that I need to pay out of pocket to get it fixed. This is not normal wear and tear, but an issue with the module which the recall addresses.

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Michael S Tyg

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Verified Reviewer
| map-marker Grand Forks, North Dakota

MY ENGINE LIGHT WILL NOT SHUT OFF ON MY NEW 2025 RAM TRUCK- NO ONE WILL HELP ME

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Dodge - MY ENGINE LIGHT WILL NOT SHUT OFF ON MY NEW 2025 RAM TRUCK- NO ONE WILL HELP ME

Purchased a new 2024 Ram truck. The engine light has been on for the past 5 months now, and no one can fix it.

No auto start either. After 3 months of ownership, the engine light came on. Went to the dealer. 'Okay, we fixed it.' The next day, it comes on again.

Returned to the dealer. They look at it again - oh, not sure what it is. They said the manufacturer knows about the issue; they just have to fix it yet. 'We'll call you when we get a fix.' That was December 2024 (purchased in April 2024).

So I go back to the dealer and ask if they have a fix yet. 'They say sure, we do,' they hook it up to something. I leave the dealership. The next morning, the engine light is on again.

They say, 'Come on back over.' This time they look at it and say the same thing they said in December 2024, that it is a manufacturer issue and they know about it, but they do not have a fix for it. They did mention another new RAM was in the previous day with the same issue. Now RAM said they will have their corporate mechanics look at it, but you need to leave it at the dealership for a while. I asked...

So, you do have a fix? You have been saying you don't have a fix. Now you want me to leave it for you to fix. I'm pissed off.

For 5-6 months, this issue has haunted me. I have started a case with the Lemon Law company to see what they can do. I love RAMs; I've had 4 of them in the past.

I just want this thing fixed or replaced! Mike Smith Grand Forks, ND NELSON AUTO

View full review
Loss:
$50
Pros:
  • No pros lots of cons
Cons:
  • No help from anyone

Preferred solution: Full refund

User's recommendation: DON'T BUY A RAM TRUCK

Anonymous
map-marker Shepherdsville, Kentucky

Dodge Customer Service Sucks. Can't get any help or talk to anyone!!

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I bought a 09 Avenger brand new kept up with all my maintenance and in April I needed work done which is covered under my Lifetime Powertrain warranty and I am told I don't have one because someone at dodge dealership I took it to for my up keep did not do their job correctly and I have tried many times since April to reach someone with Dodge Customer Care and have never gotten any response. I have gotten undeliverable Email addresses, I mailed letters, Left voice messages and No one has ever reached out to help me.

I will never buy another Dodge product again. I want a company or person to stand behind their product and apparently they don't.

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User's recommendation: Don't buy a Dodge or at least any extra warranties because you'll be sorry!!

Anonymous
map-marker Homestead, Florida

I'm really pissed about this place

Me I been dealing with Dodge vehicles over 35 years I've had a Dodge neon and Dodge dart a Dodge journey and Dodge Durango and a Dodge caravan I been treated so wrong I wrote to the head quarter corporate and been calling everyone all I haven't got was bullshited around no call back or any got written back they just treated me like a piece of *** how they dog my out about repair and warranty I am really upset on how they do there customers they don't really give a dam it's nothing but a money thing with Dodge corp office and head office since you'll want to do me wrong They next car I buy will have to be a Nissan because you'll don't give a dam anymore

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User's recommendation: No because you'll did me wrong for years I wouldn't for anymore

Bertha R Dcm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recall

Our car is a 2014 Dodge Durango under the name of my husband, Arturo Briseno. The problem is the airbag red light. I looked at two mechanics, and they told me that the problem is to be fixed where we bought the car because this is a recall problem.

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Preferred solution: To fixed my car

Michael T Ybw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bellevue, Washington

Urgent refund request

Dodge - Urgent refund request
Contains 1 confidential file for company representatives

To whom it may concern,

I am writing to express my concern regarding the delay in receiving my refund of $4,050, which has caused significant inconvenience and resulted in me falling behind on bills.

I purchased a car on August 24, 2024, but was informed shortly after that the finance company did not accept my proof of address. Over the following weeks, I submitted all the required documents, but each was rejected. I returned the car on September 16, 2024, and was assured that a full refund would be issued. However, I have yet to receive it.

I have made several attempts to contact the manager for updates but have received no response. The dealership in question is Midway Dodge Incorporated, located at 4747 S Pulaski Road, Chicago, IL 60632.

I kindly ask that this matter be resolved promptly, and I look forward to receiving confirmation of my refund as soon as possible.

Thank you for your immediate attention.

Sincerely, Michael Thomas

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Isiaha Eng
map-marker Lancaster, New York

They hung up on me because I asked to speak with a supervisor

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I had called to find out if they were making a splash guard for a 2025 Durango we just bought because the ones I bought from the dealership would not fit the front,I was told to ask the dealership and that Dodge customer service would not know so I asked to speak to a supervisor and Dodge customer service representative hung up on me

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User's recommendation: I don’t know what to say

Anonymous
map-marker Washington, District Of Columbia

Bad service predatory behavior

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They was not trying to diagnose the problem i told them my car needed to be reprogrammed and they needed to diagnose the rest of the problems after paying $1200 They reprogrammed the car and call me to pick it up the only thing that they said was it still had a gas leak before hand they promised the car would be drivable so i went to pick the car up I didn't make a quarter mile before i had to have it towed back to Southfork dodge they hadn't checked any fluid or levels after a 4 hour diagnosistic my friend work at BMW he found out that I needed a new motor and a fuel pump the same price I payed for the reprogram and the diagnoses but I was told to get a used motor was over 5000 when I picked my car up spent $1600 total and had to find the rest of the problems myself this was diabolical

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Faisal Alsiyabi

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Verified Reviewer
| map-marker Muscat, Muscat

Request for Assistance with Warranty Coverage for Durango 3.6 (2012) related to P0300 code (misfire)

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Updated by user Jan 14, 2025

Non either Dodge or a local dealer resolved my vehicle issues. And am about to make the decision to scrap my lover Durango 2012.

Original review Jan 12, 2025
Subject: Request for Assistance with Warranty Coverage for Durango 3.6 (2012) related to P0300 code (misfire)
To Whom It May Concern,
I am writing regarding a persistent issue of misfire with my 2012 Dodge Durango 3.6, which has recently exhibited the following diagnostic trouble codes: P0300, P0302, P0301, P0305, P0016, P0017, P000A, and P000B.
Upon researching, I found that Service Bulletin #09-002-14 mentions an extended warranty coverage period of 10 years/150,000 miles (240,000 km), whichever comes first, from the vehicle's in-service date. Unfortunately, these issues were identified shortly after the warranty period had elapsed.
As the repairs required for these problems are costly and challenging for me to manage, I kindly request that you reconsider my case to determine if it might still be possible to repair my vehicle under this warranty extension or provide any form of support.
I would greatly appreciate your assistance in addressing this matter, especially as I rely on my local dealership MHD in Oman (Middle East) for service.
Thank you for your time and understanding. I look forward to your response.
Sincerely,
Name: Faisal ALSiyabi
Mobile: 00968 ********
County: Oman (Middle East)
Vehicle VIN: 1C4RDJAG5CC100398
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1 comment
Faisal Alsiyabi

Unfortunately no support neither from Stellantis or dodge

Resolved
Fausto Wme
map-marker Spring Lake, Michigan

Resolved: Repair question

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Updated by user Feb 21, 2025

Company fixed the issue and I have been provided with apology. Dodge/Ram offered nothing.

My dodge Ram truck which has 35,000miles on it has had 2600.00 in repairs. the air suspension is a weak system that needs many repairs and has to keep getting fixed.

It's worthless. Buyer beware of a cheap faulty product,

Original review Jan 20, 2025

The air suspension system???

The dealer returned the truck to me after paying 70000. The dealership confirmed the problem was corrected.

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User's recommendation: Don’t buy dodge Ram truck?

Robert H Dlp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Phoenix, Arizona

2015 dodge ram ecodiesel 3.0

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2015 dodge ram ecodiesel 3.0
Contains 1 confidential file for company representatives

I don't blame Dodge, I blame Crestview Fl. Ford.

I bought a 2015 ram eco diesel 3.0 less than a year ago,since ove moved too Arizona, in a month the motor blew cause a known issue with this model, I have gap but, they don't cover it, I have full coverage, but they don't cover. I'm pay on a $20,000 paper weight. Guess we're screwed. I can't afford to sue, let alone pay on a truck that should have never.

Crestview Fl. Ford sold this lemon. We are hurting financially, my wife just had a lung removed.

Not your problem I know. Just disgusting and sad.

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User's recommendation: I don't know, just my own fault.

Santeir J

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hattiesburg, Mississippi

Problem with car starting

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Dodge - Problem with car starting

The car was running well, then it suddenly started shutting off while I was driving. It started again the next day but shut off immediately. Now, it just tries to start but won't, as if it's not getting fuel.

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Loss:
$2300
Pros:
  • Nice fast comfortable car with plenty rooms
Cons:
  • Dipstick breaks gas fuel injection

Preferred solution: Car repaired

User's recommendation: If you buy a charger make sure you get a good warranty to take care of the car

Resolved
Juliya Utk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Beaverton, Oregon

Resolved: Had an appointment @ 11:00 for tire rotation & my truck is still sitting with nothing being done.

Dodge - Had an appointment @ 11:00 for tire rotation & my truck is still sitting with...
Dodge - Had an appointment @ 11:00 for tire rotation & my truck is still... - Image 2
Updated by user Oct 09, 2024

Company fixed the issue and I have been provided with apology. The service manager told me there would be no charge.

Original review Sep 24, 2024

We had an appointment @ 11:00A.M. We arrived at 10:45 & we checked in with Stephane.

At around Noon I went back in the Service Department & it was empty. Not one vehicle in the bay.

No one around in the shop. I called yall & within 7 minutes my truck was being put up on a lift.

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User's recommendation: Scout around for another Service department. Lithia Dodge Ram in Bryan, Texas as problems.

David S Cgy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Redmond, Washington

Horrible service , when it comes to warranty work

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Updated by user Sep 15, 2024

Please check out Earnhardt Dodge Chrysler Jeep in Chandler Arizona.I put a review on there.It will explain everything to you

Original review Sep 08, 2024
I bought a brand new 2019 Dodge Ram from Earnhardt in Gilbert Arizona. They installed 2015 Batteries that faileld., the transmission At 5000 miles was replaced with brand new.

Still having.
Issues with Transmission shifting correctly. They won't supply a rental vehicle while they do warranty work. Now I'm having trouble with emissions. My truck only has 50,200 miles on it.

Earnhardt is one of the worst places to buy your new vehicle because once you buy it, they don't care about you only what warranty work they can do and get paid from the factory. I'll be honest with you.

The work that they have performed on my truck under warranty has been horrible. Nothing but trouble every time they try to fix something.
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User's recommendation: Do not buy a Dodge Ram truck 3500 they are junk.

Calvin Bqo
map-marker Atlanta, Georgia

Coupon

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Dodge - Coupon

It amazes me, how as huge of a company that you are. Your advertisement would be false in nature and you would continually cause hardship to your customers.

Why would you continually send out these FALSE Coupons knowingly that people are looking for whatever savings they are trying to get on whatever they can obtain. Please remove me from your rhetoric and nonsense.

My family and I have purchased more than 10 vehicles from a dealership here in Athens, Ga. So please stop playing with us!

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User's recommendation: Stop falling for this crazy scheme of an oil change for $34.95.

Jennifer H Tmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Air bag location

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Dodge - Air bag location
Dodge - Air bag location - Image 2

The airbag under the dash on the driver's side should not be there. I have a fractured heel because of the impact of the airbag pushing my foot between the gas pedal and brake pedal when I got into an auto accident last month.

Also, none of the airbags in the back went off either, so I am saying the location of the airbag by the pedals shouldn't even be there at all. I would recommend you move that in the 2017 Dodge Journey Crossroad AWD.

View full review
Pros:
  • Had a lot of room
  • I love my car
Cons:
  • Airbag location

Preferred solution: I would like to get them to listen to me

User's recommendation: Look for the airbag by the pedals it messes up your foot when it goes off in a crash

About

Related Companies

Stellantis, Chrysler, Jeep, Chrysler Capital, Ram Trucks

Summary

Dodge is a brand of automobiles, sport utility vehicles, and trucks. The company was founded in 1900 as the Dodge Brothers Company to supply parts and assemblies for Detroit's auto industry. Dodge began manufacturing its own complete vehicles in 1914. At the present time, the company is headquartered in Auburn Hills, Michigan. It is a wholly owned subsidiary of Chrysler LLC. The brand was acquired by Chrysler Corporation in 1928. Dodge provides sports cars, muscle cars, mid-prices cars, performance vehicles, SUVs, vans, as well as pickup trucks, which are marketed in more than 60 different countries and territories all over the world.

Dodge reviews and complaints

Dodge is ranked 108 out of 855 in Auto category

Area Served

USA, Other

Payment Methods

VISA

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