Dodge

Purchased a new 2024 Ram truck. The engine light has been on for the past 5 months now, and no one can fix it.

No auto start either. After 3 months of ownership, the engine light came on. Went to the dealer. 'Okay, we fixed it.' The next day, it comes on again.

Returned to the dealer. They look at it again - oh, not sure what it is. They said the manufacturer knows about the issue; they just have to fix it yet. 'We'll call you when we get a fix.' That was December 2024 (purchased in April 2024).

So I go back to the dealer and ask if they have a fix yet. 'They say sure, we do,' they hook it up to something. I leave the dealership. The next morning, the engine light is on again.

They say, 'Come on back over.' This time they look at it and say the same thing they said in December 2024, that it is a manufacturer issue and they know about it, but they do not have a fix for it. They did mention another new RAM was in the previous day with the same issue. Now RAM said they will have their corporate mechanics look at it, but you need to leave it at the dealership for a while. I asked...

So, you do have a fix? You have been saying you don't have a fix. Now you want me to leave it for you to fix. I'm pissed off.

For 5-6 months, this issue has haunted me. I have started a case with the Lemon Law company to see what they can do. I love RAMs; I've had 4 of them in the past.

I just want this thing fixed or replaced! Mike Smith Grand Forks, ND NELSON AUTO

I bought a 09 Avenger brand new kept up with all my maintenance and in April I needed work done which is covered under my Lifetime Powertrain warranty and I am told I don't have one because someone at dodge dealership I took it to for my up keep did not do their job correctly and I have tried many times since April to reach someone with Dodge Customer Care and have never gotten any response. I have gotten undeliverable Email addresses, I mailed letters, Left voice messages and No one has ever reached out to help me.

I will never buy another Dodge product again. I want a company or person to stand behind their product and apparently they don't.

Me I been dealing with Dodge vehicles over 35 years I've had a Dodge neon and Dodge dart a Dodge journey and Dodge Durango and a Dodge caravan I been treated so wrong I wrote to the head quarter corporate and been calling everyone all I haven't got was bullshited around no call back or any got written back they just treated me like a piece of *** how they dog my out about repair and warranty I am really upset on how they do there customers they don't really give a dam it's nothing but a money thing with Dodge corp office and head office since you'll want to do me wrong They next car I buy will have to be a Nissan because you'll don't give a dam anymore

To whom it may concern,

I am writing to express my concern regarding the delay in receiving my refund of $4,050, which has caused significant inconvenience and resulted in me falling behind on bills.

I purchased a car on August 24, 2024, but was informed shortly after that the finance company did not accept my proof of address. Over the following weeks, I submitted all the required documents, but each was rejected. I returned the car on September 16, 2024, and was assured that a full refund would be issued. However, I have yet to receive it.

I have made several attempts to contact the manager for updates but have received no response. The dealership in question is Midway Dodge Incorporated, located at 4747 S Pulaski Road, Chicago, IL 60632.

I kindly ask that this matter be resolved promptly, and I look forward to receiving confirmation of my refund as soon as possible.

Thank you for your immediate attention.

Sincerely, Michael Thomas

They was not trying to diagnose the problem i told them my car needed to be reprogrammed and they needed to diagnose the rest of the problems after paying $1200 They reprogrammed the car and call me to pick it up the only thing that they said was it still had a gas leak before hand they promised the car would be drivable so i went to pick the car up I didn't make a quarter mile before i had to have it towed back to Southfork dodge they hadn't checked any fluid or levels after a 4 hour diagnosistic my friend work at BMW he found out that I needed a new motor and a fuel pump the same price I payed for the reprogram and the diagnoses but I was told to get a used motor was over 5000 when I picked my car up spent $1600 total and had to find the rest of the problems myself this was diabolical

Subject: Request for Assistance with Warranty Coverage for Durango 3.6 (2012) related to P0300 code (misfire)
To Whom It May Concern,
I am writing regarding a persistent issue of misfire with my 2012 Dodge Durango 3.6, which has recently exhibited the following diagnostic trouble codes: P0300, P0302, P0301, P0305, P0016, P0017, P000A, and P000B.
Upon researching, I found that Service Bulletin #09-002-14 mentions an extended warranty coverage period of 10 years/150,000 miles (240,000 km), whichever comes first, from the vehicle's in-service date. Unfortunately, these issues were identified shortly after the warranty period had elapsed.
As the repairs required for these problems are costly and challenging for me to manage, I kindly request that you reconsider my case to determine if it might still be possible to repair my vehicle under this warranty extension or provide any form of support.
I would greatly appreciate your assistance in addressing this matter, especially as I rely on my local dealership MHD in Oman (Middle East) for service.
Thank you for your time and understanding. I look forward to your response.
Sincerely,
Name: Faisal ALSiyabi
Mobile: 00968 ********
County: Oman (Middle East)
Vehicle VIN: 1C4RDJAG5CC100398

I bought a brand new 2019 Dodge Ram from Earnhardt in Gilbert Arizona. They installed 2015 Batteries that faileld., the transmission At 5000 miles was replaced with brand new.

Still having.
Issues with Transmission shifting correctly. They won't supply a rental vehicle while they do warranty work. Now I'm having trouble with emissions. My truck only has 50,200 miles on it.

Earnhardt is one of the worst places to buy your new vehicle because once you buy it, they don't care about you only what warranty work they can do and get paid from the factory. I'll be honest with you.

The work that they have performed on my truck under warranty has been horrible. Nothing but trouble every time they try to fix something.