Dodge Phone Numbers and Emails

Toll-Free Number:

  • (800) 423-6343

Customer Service:

  • (800) 423-6343
  • (800) 992-1997

Jobs/ Career:

  • +1 519 973 2748
    Canada

Dodge Emails:

Jobs/ Career
Canada
Legal
Copyright Infringement Inquiries, Privacy Inquiries

Dodge Contact Information

Dodge Website:

Dodge Online Chat:

Corporate Office Address:

FCA US LLC
1000, Chrysler Dr
Auburn Hills, Michigan 48326-2766
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 8:00pm

Edit Business Info

Dodge Rating Based on 144 Reviews

Rating details

1.8
more details
Customer service
Product or Service Quality
Website
Warranty

Rating stats

Rating trend

Summary of Dodge Customer Service Calls

408 TOTAL
CALLS
04:35 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Dodge Customer Service?

Request for Information Question:

  • “Questions about my ram 1500”
  • “About my transmission being recalled”
  • “About a part Ignition switch recall”

Product/ Service Question:

  • “Water splash this morning under the truck when I was going to work and I got stoc my truck is completely shatdow”
  • “Crap dealership repair work”
  • “Keyless remote won't work”

Staff Question:

Payments and Charges Question:

  • “My charger keeps overheating”
  • “I am so mad I have 2 Got charger rts and I'm getting beat by 350zs I'm so mad”
  • “My battery is loosing its charge”

Shipping and Delivery Question:

  • “I have had my 2018 dodge durango for 2 years im already having problems first issue ive had was from park to reverse it makes a clunk noise then 2 months ago i had to get the evap hose and pcv valve fixed now its leaking oil”
  • “Missing item”

Return/ Replace Question:

  • “Im trying to replace key fob with a unaversal one but i dont have a current one to program the new one”

Refund Question:

  • “Refund”

Other Question:

  • “Anti-theft display on screen”
  • “A piece keeps falling off my vehicle and i shouls not have to keep paying for it”
  • “Brakes issues”

About

Dodge Warranty
Time goes by fast, but each passing year brings the possibility of new adventures. To help keep The Customer sailing smooth, The User's vehicle's warranty* is along for the ride. With the peace of mind that The Client's vehicle's warranty provides, the experience is The Customer to drive. Sign in now to download The Client's vehicle's complete warranty. Or, select a vehicle to explore. Peace of mind comes standard with every FCA Website LLC vehicle. Learn more about how website has got The User of company services covered. Most FCA Website LLC vehicles come with Roadside Assistance Service**. When The User of company services need support with a battery jumpstart, roadside fuel delivery, flat tire service, or towing to the nearest FCA Website LLC vehicle dealer, help is only a phone call away. For details, see The User's dealer. Read the full warranty for details — as coverage may be restricted or denied if The Customer's vehicle, or part, has been modified, improperly maintained or removed.
To read more: https://www.dodge.com/en/warranty/
Dodge Terms of Service
These Terms include FCA Dodges Privacy Statement, which is incorporated by reference into these Terms. When The User of Website access the Services through software or mobile applications, these Terms also incorporate the End User License Agreement (EULA) provided with such software or application. Any applicable EULA will supersede these Terms in the event of a conflict. These Terms also incorporate any additional specific terms and conditions applicable to particular goods and services The Client of Dodge access or purchase through the Services. The Company have included several annotations in boxes to help explain or identify key sections. These annotations are for convenience only and have no legal or contractual effect. www.dodge.com may revise these Terms at any time by posting an updated version to this web page. The User of Website should visit this page periodically to review the most current Terms, because The User are bound by them.
To read more: https://www.dodge.com/crossbrand_us/terms-of-use.html
Dodge Privacy Policy
Welcome to FCA www.dodge.com LLC ("FCA Dodge). At FCA Dodge The Company believe it is important to protect the privacy of Company's customers and guests and to be transparent with Dodge's' practices. www.dodge.com know that The Client care about how The User's personal information is collected, used, and shared and Website want to help The User make knowledgeable choices about the information The User of company services provide to Dodge This Privacy Statement ("Privacy Statement") explains and summarizes how FCA www.dodge.com collects, uses, and protects The Client's information, including the personal information that The User of company services may provide to Website or that Dodge may collect from The Customer as The Client interact with The Company www.dodge.com will update this Privacy Statement from time to time, so please check back with The Company periodically. This Privacy Statement applies when FCA www.dodge.com collects data from customers and guests, including through FCA Dodge controlled websites or applications, and FCA The Company controlled applications accessed and/or used on a mobile, handheld or other wirelessly connected device (a "Website" or "Application").
To read more: https://www.dodge.com/crossbrand_us/privacy.html
Top Dodge Services

Customer Care, Oil Change, Car Part Replacement

Top Dodge Products

Car, Truck, 2013 Dart Car

Dodge Pros and Cons

Pros: Vehicle itself, 100 dissappointed, When the car worked like it should, Comfort of vehicle and size, Service dept has been good in the past

Cons: Customer service, Service or customer caree, Quality, Vehicle quality, No resolution to problems

Related Companies

Fiat Chrysler Automobiles, Chrysler, Jeep, Chrysler Capital, Chrysler Financial

Summary

Dodge is a brand of automobiles, sport utility vehicles, and trucks. The company was founded in 1900 as the Dodge Brothers Company to supply parts and assemblies for Detroit's auto industry. Dodge began manufacturing its own complete vehicles in 1914. At the present time, the company is headquartered in Auburn Hills, Michigan. It is a wholly owned subsidiary of Chrysler LLC. The brand was acquired by Chrysler Corporation in 1928. Dodge provides sports cars, muscle cars, mid-prices cars, performance vehicles, SUVs, vans, as well as pickup trucks, which are marketed in more than 60 different countries and territories all over the world.

Dodge reviews and complaints

Dodge is ranked 82 out of 479 in Auto category

Area Served

USA, Other

Payment Methods

Edit Description

Compare Dodge To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Ford
1073 reviews
2.0
Chevrolet
590 reviews
1.9
Nissan
616 reviews
1.9
Write a review
Do you have something to say about Dodge? What happened? What can we help you with?
Submit review Don't show this popup