Dodge
Reviews and Complaints
Just to say Ram has an issue with throttle stickin
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Verified ReviewerCompalint
Preferred solution: Get the issue fully resolved
Lemon motor
Preferred solution: Motor repair
Survey
Recall
User's recommendation: Do not buy Dodge products not because we don't love our Dodge but customer service is horrible.
‘22 Dodge Durango Sucks!!
I am a very upset Customer who for the first time bought a 2022 Dodge Durango August 22. I find out my hatch window does not work and is not supported to?!
I spent thousands of dollars on my vehicle only to find out the hatch window does not work and it is glued shut!?! I looked everywhere online and it shows it should work and the button to push. Well this is NOT the case!! The dealership I took my car to told me the hatch window doesnt need to work because I have a hatch.
What the!!!
I have been an SUV owner for years and NEVER heard of this before now. Let me just say I wont be buying another Durango as my next car will have all features that work!!!
User's recommendation: Make sure you check EVERY feature including windows!!!!
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Verified ReviewerNeed epa Coc certification
Preferred solution: EPA / COC
Problems with my truckbattery saver mode
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed epa Coc certification
Preferred solution: EPA/COC certification stickers for USA import of my dodge grand caravan
Water leak on a new car
I bought a new car that is being water leaking inside the car when it rains, I took it to the dealership where I bought it and they try to fix it twice and still mo fix , besides try to fix it they didn't protect the intirior and mees up our carpet , scratches and stains in the inside of the car , I have pictures and documentation to probe all this , now dodge and the dealership saying that I need to take it back to get it fix ones more , who knows if they can fix it they try twice already, dodge case manager and dodge customer service it seems that they not want any part of this and the dealership says they already did what they can , please dodge fix this .is water getting into the dash where a lot of electronics components are it can be dangerous.at
- Very bad service
Preferred solution: Atvthis point I'm thinking that probably can't no being fix , we need fix and not destroy the intirior ar a replacement of the vehicle
Very poor service and help from a dealer
User's recommendation: STAY AWAY. RUN DONT WALK.
Refusal to reimburse rental car
Deceitful advertising on the internet.
Susquehanna Dodge Wrightsville Pennsylvania. I called this dealership Wednesday evening to talk about a truck they had advertised for 48,411.
Diana, they're representative from the BDC department explain to me that the truck was actually 48,311. ,311. Told her I was interested in the truck. Couple hours later I checked out the ad again and the price went up.
$6,000. I talked to her in the morning and ask her about this and she said some of the incentives must have gone away. She would have to research it more. Bottom line is they would not honor this price.
The incentives didn't go away. She lied about the price going up and they would not honor this price. I have never driven a Dodge truck. Always have had a Ford truck.
But I thought I would make a change.
Especially with this price. I will never buy a Dodge or deal with this deceitful dealership!!
Body shop can't get parts for my daughters durango
User's recommendation: Don’t
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Verified Reviewer | Duluth, GeorgiaRecall
I Purchased my 3500 Limited mega cag diesel dually in October and only got to drive it for a week. The fuel pump failed on me in the middle of the Highway while on a cross country trip with the truck.
Almost fatally injured by the on coming traffic.
Towed the truck to Hendricks Dodge of Duluth and my bad experience with the Dodge brand only worsened.
I was barely contacted about my repairs, I was refused a loaner vehicle and left to fend for myself. I had to then cancel all plans and Jobs, find a hotel, book a flight and returned home defeated, traumatized, and in shock and disbelief.
The fuel pump failure was a rampant concern, i found out and had failed on many a dodge diesel truck.
I tried to cumminicate with my service advisor and this too was futile, and filed a complaint with the service manager and he too was of less competence' in my humble but enraged opinion.
after three months i was told my truck was ready.
This time i drove with an employee across the country Texas to Georgia to have my experience worsened and trauma magnified.
The truck was collected and driven for about 8 miles and the fuel system failed again, in the middle of the road.
The truck was towed back to Dodge of Duluth and we had to again, find accomodations and drive back empty handed.
Two days later the service advisor informed me, via text that the truck was finally repaired properly this time. and they test drove it for ten miles to prove it.
I refused and with a few expletives, made it abundantly clear that i had no confidence in the product or the dealership.
- Fancy features pretty face
- Poor reliability
Preferred solution: Full refund
User's recommendation: DONT BUY DODGE TRUCKS
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