Anonymous
map-marker Atkins, Iowa

Just to say Ram has an issue with throttle stickin

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Check engine light and a lightning bolt light came on, throttle continued to increase speed had to hold brake to stop vehicle, its like when the Teslas did the same thing
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David H Xez

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Verified Reviewer

Compalint

Please contact me as soon as possible Im regards to a complaint I have filed with the state of ca as well as reached out to an attorney in regards to a dodge dealership in Visalia ca 93291 the attorney I contacted advised me to file said complaints as well as reach out to dodge corporate offices to report this dealership and make a complaint. Please contact me as soon as possible thank you
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Loss:
$40000

Preferred solution: Get the issue fully resolved

Danny A Kag

Lemon motor

Bad lifters and cam in 5.7 Hemi. Same with all Hemi motors with MDV system. Dodge needs to pay for repairs of know issue and never released a recall
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Loss:
$4000

Preferred solution: Motor repair

Frank S Lql
map-marker Manassas, Virginia

Survey

I was filling out survey when I got up to get coffee. Grandson hit sent or delete. I need a new link so that I can commend the staff at Bay Dodge Panama City. Fla
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Latara Nuv
map-marker Hattiesburg, Mississippi

Recall

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Was told by dealership that they would not be liable for damage to dashboard if fixing the recall damaged it. Was told by Dodge Corporation that we would be liable for repair if dash was damaged that they only are responsible for recall part.
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User's recommendation: Do not buy Dodge products not because we don't love our Dodge but customer service is horrible.

Anonymous
map-marker Farmington, Michigan

‘22 Dodge Durango Sucks!!

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I am a very upset Customer who for the first time bought a 2022 Dodge Durango August 22. I find out my hatch window does not work and is not supported to?!

I spent thousands of dollars on my vehicle only to find out the hatch window does not work and it is glued shut!?! I looked everywhere online and it shows it should work and the button to push. Well this is NOT the case!! The dealership I took my car to told me the hatch window doesnt need to work because I have a hatch.

What the!!!

I have been an SUV owner for years and NEVER heard of this before now. Let me just say I wont be buying another Durango as my next car will have all features that work!!!

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User's recommendation: Make sure you check EVERY feature including windows!!!!

Darpankumar P

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Verified Reviewer

Need epa Coc certification

I stay in Canada and moving to USA. I need to take my dodge grand caravan to USA border security needs EPA/COC certification for USA. Trying to call dodge but no relevant answers from them yet. I cant bring my personal car to use in USA until I produce this certificate to border security for customs.
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Preferred solution: EPA / COC

Verdella Vfz
map-marker New York, New York

Problems with my truckbattery saver mode

Have tried everything under the sun to fix issue. I even done what the dealership said to do spending unnecessary monies. Still have problem and no one knows how to fix it
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Darpankumar P

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Verified Reviewer

Need epa Coc certification

I own vehicle in Canada and moving to USA. Border security needs EPA/COC certification sticker to import my vehicle to USA. Trying to contact but not getting relevant answers on where to call and whom to contact for this certification stickers. Still in ditch to find proper certification from company for my vehicle.
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Preferred solution: EPA/COC certification stickers for USA import of my dodge grand caravan

Alvaro C Rag
map-marker Bantay, Ilocos Region

Water leak on a new car

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Dodge - Water leak on a new car
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I bought a new car that is being water leaking inside the car when it rains, I took it to the dealership where I bought it and they try to fix it twice and still mo fix , besides try to fix it they didn't protect the intirior and mees up our carpet , scratches and stains in the inside of the car , I have pictures and documentation to probe all this , now dodge and the dealership saying that I need to take it back to get it fix ones more , who knows if they can fix it they try twice already, dodge case manager and dodge customer service it seems that they not want any part of this and the dealership says they already did what they can , please dodge fix this .is water getting into the dash where a lot of electronics components are it can be dangerous.at

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Cons:
  • Very bad service

Preferred solution: Atvthis point I'm thinking that probably can't no being fix , we need fix and not destroy the intirior ar a replacement of the vehicle

Anonymous
map-marker Indianapolis, Indiana

Very poor service and help from a dealer

I explained all the details to the woman on the phone. Too long to go into. Then all I get is someone will call me within 24 hrs. Total BS.Dont.
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User's recommendation: STAY AWAY. RUN DONT WALK.

Anonymous
map-marker Columbia, Maryland

Refusal to reimburse rental car

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My husbands Dodge RAM Ecodiesel broke down last July. We paid for a rental car until the dealership determined the breakdown was due to a recall. They provided a rental car moving forward and told us we were eligible for reimbursement for the $723 we paid for a rental car. Dodge Customer Care said we had to wait for the repairs to be done before we could file. It took ten months to get the truck back. When we were finally able to file for reimbursement, they refused to pay the entire amount. We got $360 and they wont respond to us, saying our case is closed.
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Anonymous
map-marker Philadelphia, Pennsylvania

Deceitful advertising on the internet.

Susquehanna Dodge Wrightsville Pennsylvania. I called this dealership Wednesday evening to talk about a truck they had advertised for 48,411.

Diana, they're representative from the BDC department explain to me that the truck was actually 48,311. ,311. Told her I was interested in the truck. Couple hours later I checked out the ad again and the price went up.

$6,000. I talked to her in the morning and ask her about this and she said some of the incentives must have gone away. She would have to research it more. Bottom line is they would not honor this price.

The incentives didn't go away. She lied about the price going up and they would not honor this price. I have never driven a Dodge truck. Always have had a Ford truck.

But I thought I would make a change.

Especially with this price. I will never buy a Dodge or deal with this deceitful dealership!!

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Anonymous
map-marker Moreno Valley, California

Body shop can't get parts for my daughters durango

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My daughter has been unable to get front end parts she hit with her durango. Its been two months. She loves the car but this sucks
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User's recommendation: Don’t

Japheth P Ozh

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Verified Reviewer
| map-marker Duluth, Georgia

Recall

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Dodge - Recall
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I Purchased my 3500 Limited mega cag diesel dually in October and only got to drive it for a week. The fuel pump failed on me in the middle of the Highway while on a cross country trip with the truck.

Almost fatally injured by the on coming traffic.

Towed the truck to Hendricks Dodge of Duluth and my bad experience with the Dodge brand only worsened.

I was barely contacted about my repairs, I was refused a loaner vehicle and left to fend for myself. I had to then cancel all plans and Jobs, find a hotel, book a flight and returned home defeated, traumatized, and in shock and disbelief.

The fuel pump failure was a rampant concern, i found out and had failed on many a dodge diesel truck.

I tried to cumminicate with my service advisor and this too was futile, and filed a complaint with the service manager and he too was of less competence' in my humble but enraged opinion.

after three months i was told my truck was ready.

This time i drove with an employee across the country Texas to Georgia to have my experience worsened and trauma magnified.

The truck was collected and driven for about 8 miles and the fuel system failed again, in the middle of the road.

The truck was towed back to Dodge of Duluth and we had to again, find accomodations and drive back empty handed.

Two days later the service advisor informed me, via text that the truck was finally repaired properly this time. and they test drove it for ten miles to prove it.

I refused and with a few expletives, made it abundantly clear that i had no confidence in the product or the dealership.

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Loss:
$16000
Pros:
  • Fancy features pretty face
Cons:
  • Poor reliability

Preferred solution: Full refund

User's recommendation: DONT BUY DODGE TRUCKS

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