Dodge Reviews

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Service done not satisfied

Left text with Ruge dodge requesting help and got no reply. Even more frustrated now willing to go out of this area to have it fixed if I can find someone.
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ID
#2443544 Review #2443544 is a subjective opinion of poster.
Location
Woodstock, New York
New Reviewer

No one answering

I have a 2014 Dodge ram Truck My dashboard lights stay on to a point where it runs my battery down after killing my truck.I'm trying to find out What is wrong with it.
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ID
#2437082 Review #2437082 is a subjective opinion of poster.
Location
Gulf Breeze, Florida

Poor Customer Service at the call center.

I hope you don't have to call their Customer Service people. The supervisor Kendra was supposed to call me back. She did not but entered into the log that she did call and noted that it rang for a minute and no answering message came on. Well that is impossible because it is my cell phone and always has a message and I was with my phone and not on it when she said she called. No integrity.

User's recommendation: Don't buy Dodge products. They will fail just out of warranty and then they will ignore you.

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ID
#2418251 Review #2418251 is a subjective opinion of poster.
Location
Pasadena, Maryland
New Reviewer
I was in a near death motorcycle/dirt bike accident. I had at least 5 nuero/brain surgeons tell me that I should have died, they all said that God saved my life, and they also told that he saved my life for a reason. My Dad always had a muscle car. I was born in 1974,...
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ID
#2412497 Review #2412497 is a subjective opinion of poster.
Pros
  • When the car worked like it should
Preferred solution
I would love to have a Charger and Challenger srt hellcat, but I would never buy a car 2with a satanic name, so my solution would be to offer a christian model using Godspeed instead of hellcat, and angel instead of demon, And there

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New Reviewer

Questions about a part

Questions about a part. I have a 2007 Dodge ram 1500 with a 4.7 four-wheel-drive Slt and the thermostat housing goes bad and leaks every three months and was interested in a metal housing if you make them
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ID
#2399728 Review #2399728 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Passenger door grip for 2020 Dodge Journey

My wife is only 5 ft. tall and needs help from a passenger door grip to help her get into the car and out. Now my Chrysler town & country had that and she wants the same thing on my new Dodge Journey. She needs that very bad or I would not be writting. Can one be installed professionaly by the Dodge dealer stong enought to enable her to use it as a handle to help her get in? I am at the point that if I cannot do this for her I may end up having to trade it in and take a huge money loss. Please help me with this alfull problem. Other than that issue I like the Dodge Journey. NEED HELP
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ID
#2394044 Review #2394044 is a subjective opinion of poster.
Location
Winchester, Nevada
Cons
  • Vehical needs passenger interior grip handle
Preferred solution
Let the company propose a solution

Follow up

Sorry that I used the wrong email address for this, but would like to thank you for forwarding it to the correct address for me. No, I have not heard from them as of this date but will send them a new request. Thanks again for your help. Dave N.

User's recommendation: Do a better job at researching email address' than I did.

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ID
#2383369 Review #2383369 is a subjective opinion of poster.
Location
Robertsdale, Alabama

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New Reviewer

HORRIBLE CUSTMER SERVICE

I OWN A 2014 DODGE PRO MASTER FOR MY COMPANY AND WISH I NEVER BOUGHT A DODGE, IN FACT I WILL NEVER EVER BUY A DODGE BECAUSE OF HOW HORRIBLE THE SERVICE DEPARTMENT AT CROWN DODGE IN VENTURA CA. WE HAVE HAD A URGENT RECALL FOR THE SHIFTER CABLE FOR OVER A YEAR. I HAVE CALLED OVER 20 TIMES AND NOTHING I HAVE CALLED THE MANAGERS AND NOTHING NOT A CALL BACK. I DON'T KNOW HOW THIS COMPANY STAYS IN BUSINESS.

User's recommendation: STAY AWAY.

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ID
#2370302 Review #2370302 is a subjective opinion of poster.
Location
Ventura, California
Pros
  • It does the job when its running
  • When the car worked like it should
Cons
  • Company does not stand behind their product
  • Head lights suck
  • Plastic fades diffrent on panels
Preferred solution
Apology

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New Reviewer

Someone should explain how factory bolts snap in half and my kids where in the car.

I got a car from the dealership and the factory bolts on my car snapped in half while driving with my kids in the car. I'm not impress and it is a big concern.
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ID
#2354095 Review #2354095 is a subjective opinion of poster.
Pros
  • 100 dissappointed
Cons
  • Warranty
  • Service or customer caree
  • Fact the car is crap
Loss
$50000
Preferred solution
I'd like for it to be fixed. I'd like to know my kids are in something safe. My car is totaled from a mistake you guys made and it could have killed my whole family and hurt others in the process

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New Reviewer

Interior quality

Update by user Jan 17, 2021

No response received so far on this

Original review posted by user Dec 15, 2020
The interior quality of dodge charger is very poor compared to other cheaper cars. Within a period of 4 yrs the interiors fittings are coming out as it's exposed to sunlight in UAE I guess. I have intimated the similar issue in Dodge FB messenger, unfortunately as on date nobody has responded. I have done all 4 doors from outside, now the same issue has popped out near to gear box. Additionally I'm facing an issue with gear shifting(Automatic), I will check this in upcoming service. The servicing so far has done from agency only. If something can be done from your end, you reach me via email on hhrnkv@***.com.
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ID
#2337064 Review #2337064 is a subjective opinion of poster.
Location
Sharjah City, Sharjah
Pros
  • Good looking
Cons
  • Engine power is less interior build quality
Loss
$200
Preferred solution
Let the company propose a solution
New Reviewer

2019 ram 1500 Laramie

This truck has only 15000 mile on it. Been in the shop 2 times and heading in for the 3rd right now. Complete electronic failure every time. Plus the great Road side assistance take two to three days every time this has happened to tow it to the shop. Total let down after buying a brand new truck. The other great thing is when you have it in the shop. You can't even get a loaner because they are out of them ever time. Ram has made no attempt to ever make it right and the over all customer service is a joke at corporate level even. Real let down. Do you think I will be back????

User's recommendation: read above and make your own call........

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1 comment
#1958479

Good Luck with your truck! We have a 2017 Dodge Ram 1500 with 26k on it.

The air ride went out at 24k and has been nothing but problems since then. It has been in the dealership 3x in 202. It is out of warranty and Dodge DOES NOT CARE ABOUT YOU!!!

You may qualify for the Lemon Law with y our truck. Good luck.

ID
#2316926 Review #2316926 is a subjective opinion of poster.
Location
Houston, Texas
Loss
$1200
Preferred solution
Let the company propose a solution
New Reviewer

Poor customer service

We purchased a new 2017 Dodge Challenger that had been at the dealer for unsold for about 1 year. 2 years later with only 8,500 miles on the vehicle the tires and brakes both need replacement. Dodges explanation is that the car was not driven enough and the corporation refused to provide any assistance at all as it is stated that the vehicle was sold to the dealer and we should have had a mechanic inspect a brand new car prior to purchasing it.

User's recommendation: Do not under any circumstances purchase a Dodge Challenger.

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ID
#2307873 Review #2307873 is a subjective opinion of poster.
Cons
  • Company does not stand behind their product
Loss
$3000
Preferred solution
Price reduction

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New Reviewer

Camshaft breaks

Dodge - Camshaft breaks
I own a 2008 dodge 3500 6.7 turbo 161,000 miles always serviced. Anyway the camshaft breaks and goes through the block. Was wondering if this is a known problem on these engines. Or are there any recalls for this issue. Your help would be appreciated. Thanks, Larry G Betts.
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ID
#2298266 Review #2298266 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

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New Reviewer

Request for compensation in lieu of my young daughter's sustained injuries and burns doe to defectively manufactured parts.

Apparently my young daughter suffered burns and injuries in which case she was bruised,bled and seriously hurt while inside the Dodge due to hazardously manufactured parts inside the Dodge Jeep.I'm appalled,very concerned and asking for compensation as a result of her injuries sustained as described and I can also be reached 1-40*-***-**** inside the U.S.A.She was especially hurt when she suffered burns and injuries on her knees after falling inside the Jeep heavily on hazardously manufactured parts inside the Jeep.

User's recommendation: Dangerous and hazardously manufactured parts.

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ID
#2297811 Review #2297811 is a subjective opinion of poster.
Product
Dodge Car
Cons
  • No resolution to problems
  • Service or customer caree
  • Lack of concern for customer safety
Loss
$250
Preferred solution
Full refund
New Reviewer
I was on a trip to South Carolina. Driving on the Interstate my radio, gps and all just quit. I took it to a Ram dealer in Moncks Corner, South Carolina and they hooked it up to the computer and said the radio "module" was bad. The parts department said it would take...
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ID
#2295158 Review #2295158 is a subjective opinion of poster.
Location
Fields Creek, Missouri
Product
Dodge Truck
Pros
  • Vehicle itself
Cons
  • Warranty
Loss
$450
Preferred solution
Fix my warranty issue......I NEED A RADIO / GPS