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Purchased a 2002 dodge dakota junk was used at dealer in shop more than working.

GOT DODGE USED FROM DODGE DEALER IN 2 YEARS IT HAD NEW GAS TANK.GAS TANK FILLER TUBE TIE RODS FELL OFF HUB WENT DOORS TRANSMISSION STICKS IN WINTER PCM COMPUTER WENT WIPERS FELL OFF NOW I CANT EVEN GET IT TO PASS INSPECTION IT WILL BE DEAD AND I WILL STILL BE PAYING FOR IT I HAVE A 1988 JEEP THAT RUNS BETTER THAN MY DAKOTA. I HAVE 6 KIDS AND IM SCREWED.STUCK WITH THIS JUNK WANTED A FULL SIZE DODGE AT THE TIME.PICKED ONE OUT A WEEK LATER AFTER DRIVING THE FULL SIZE ALL WEEK HAD TO RETURN AND THEY TALKED ME INTO THIS ONE. SO THANKS DODGE. FOR THE JUNK YOU PUT OUT. BUY TOYOTA.
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ID
#137400 Review #137400 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

Dodge Dakota - Stay Away Far Far Away

Bought a new Dodge Dakota in 2005. A major mistake. Within 600 miles I had problems with the brakes, pulling hard to the left and the vehicle drifted to the right. Went to the dealer they could not solve the problem. At one point the service manager told me Chrysler designed the vehicle to drift right in case the driver fell asleep. I have been fighting for service ever since. Letters to Chrysler Corp the first time helped but the regional service manager would not provide me a phone number to call him - had to go thru the local dealer. Problem was resolved then resurfaced following service at another dealer. Dealer would not acknowledge the previous problems and charged me $190 to "repair" the problem. They didn't fix it - had to send another letter to Chrysler. This time got Detroit based customer service rep who helped. Now I have a vehicle the 40,000 miles with brakes that have been resurface three or four times spent more time in the service bay than my Ranger did in 150,000 miles. Oh yes, service tech said, it had a rough ride you can feel every bump. Mentioned that to rep she said, we don't know anything about your tires our how they are inflated we can't do anything about that. Something about being within some percentage of tolerance. Always the owners fault never the vehicles fault. I finally said I don't believe all Chrysler products are this bad and offered to work a deal for a new Dakota with reasonable accomadation on both sides - they said we can only offer you Friends and Family discount - well I'm not in the family and am surely no longer a friend of Chrysler. My next vehicle Ford or Toyota never buying another Chrysler and recommend others do the same - they may look good but beware of their customer service and what's under the "hood"
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1 comment
#52518

I agree I like my ford love those rangers.

ID
#130976 Review #130976 is a subjective opinion of poster.
Location
Reston, Virginia
New Reviewer

Union Dodge Treats People Like ***

Since I am from Garden Grove, I spoke with Union Dodge, first. And yes, it was a big hassle. They decided that I was a *** and treated me accordingly. Apparently, they think the the cost per month rather than the overall price is what matters in finance. Is that how you operate? They also think I should be paying 8% APR. It's through THEIR loan company and they can't budge on that one. Right. They also thought giving me $2000 below MSRP was a deal I was *** to pass up. Please! If it's $2000 below invoice, then yes, that's a deal. They even denied that the factory had incentives for them. They could have had me in and out and made a quick sale. One of the salesmen asked if he could grab my keys and take a look at my car for trade-in value. I guess it was part of his sales pitch, but he laughed when he came back in saying I was crazy if I thought I could sell my 2003 Honda Civic for anything more than $5000. I sold it later for $9500. That's not the part that really pissed me off. When I got back into my car to leave the slime balls I was dealing with, there was a condom left on my center console. Was he trying to be funny? Was he trying to say something? I have no idea. I made a complaint and it went nowhere. A few months later, I decided to look in earnest for my new car. I went online to the dodge website, filled out some forms and a few dealerships contacted me via email. When Union Dodge contacted me, I wrote back that I will not deal with them and told them the story (again). A manager wrote back that the sales slime I dealt with before had been fired two months ago. He also let me know that he was there to help. I had already bought my car at this point, so I asked how much it would cost to install uconnect. No reply. I repeated the question a few days later. No reply. I repeated the question once more. No reply. I guess he wasn't really there to help. so now I tell my story everywhere. Don't bother with Union Dodge.
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#123819 Review #123819 is a subjective opinion of poster.
Location
Long Beach, California
New Reviewer

Union dodge

I took my 04' durango in for a recall on the electrical interior panel. p/u my vehicle my interior lights did not work. I argued with them about this problem, they said they did nothing wrong. I would have to pay to have them look at it. I took it back and they discovered they did it. NO COST TO ME. NOW, my lights don't fade out like their supposed too they just shut off, my back air don't work and my radio works when it wants to. They will not help me unless I pay to have them looked at it again. I even called the main corporation & filed a compliant. I got no where. Where do I go from here. That won't cost me? Julia Grummett
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ID
#123665 Review #123665 is a subjective opinion of poster.
Location
Irvine, California

Caravan 2005 needs new steering rack only 23,000 miles

i just took my caravan for an oil change at the dealer i purchased it at. to my suprise it needs a new steering rack and it only has 23,000 miles on it. it isn't even paid for yet, and i have only had it for 3 years. there is something wrong with this. i bought a 1994 caravan had it for 12 years and had no problems or at least no big expenses like this. i would really like someone to look into this. Michelle Gutfleisch 5617 Cynthia Terrace Baltimore, MD 21206 410-866-**** Dealer purchased it at is Thompson Dodge Northpoint Blvd Baltimore, MD
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ID
#121127 Review #121127 is a subjective opinion of poster.
Location
Baltimore, Maryland
Service
Dodge Oil Change
New Reviewer

2002 Dodge Ram 1500

Where do i start? it was my first Dodge and my last; bought new in 02; gets about 11 mpg; electric windows quit working multiple times and cost about $120 each time they quit, same for power door locks; they quit 3 times. Then the radiator goes out at 60k miles and cost me $500 plus. Then the horn quits working!!! i can find any 30 year old beater in a salvage yard and the horn will work? Was about $200plus to fix the horn. There were a few other issues that cost me $ that i have forgotten but the biggest was this... the air quit blowing out of the vents! air would come out of the defrost and the floor, but not the regular vents; try getting by on that during summer and winter months, it cant be done. The Dealer told me it was $900 to pull the dash off and fix whatever cheap plastic switch failed... that was the last straw so i traded the junk in and bought a 2007 Toyota Tundra that i will probably have when my grade school kids are in college; no more american made *** for me. Wake up America; My good friend used to work at GM and made big $ on an assembly line, came to work stoned, called in sick on fridays and mondays frequently and took a recent buyout after 25 years or whatever and gets lifetime medical benefits free of charge; and about $15,000 per year to stay at home and watch Oprah all day. That is why american made cars cost so much since the unions ruined it for all of us buyers. Do you get a guarantee lifetime of health benefits and Rx drugs free and $$$ for life?? *** no you don't. Will never buy another American made car. Gimme Toyota, Honda, Nissan or whatever.
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2 comments
#390044

Yeah it's the people making a living wage and a pensions fault. God forbid anyone get good pay AND be able to retire.

It's definitely not the bad engineering or overpaid execs.

You're either white trash with a deadend job and are jealous or some elitist snob. Get with the program.

#26447

your dodge was made in mexico, mine was too. just as many problems.

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ID
#113819 Review #113819 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

No respect from Dodge or their Dealers

My Dashboard on my 2003 Dodge Ram 2500 has been cracked in over 15 places for over a year. I have never owned a vehcicle that had the dashboard cracking issues as this Dodge. I contacted Dodge in September 2007 to inquire as to their intentions as to their concern about having such a bad experience and was told that they would pay for a new dashboard if I would pay a co-pay of $150. As a new dashboard costs over $1200 + labor I felt that was fair. After over 5 months of waiting for Dodge to repair my dashboard on my 2003 Dodge Ram 2500 I have given up ever believing that Dodge/Chrysler or Tim Marburger Dodge has any expectation of living up to their responsibilities. There is no excuse for having to wait over 5 months for this repair to occur. After speaking with your Parts Manager Gerald he was not very helpful. All I have received to date are excuses about the part being on backorder. Neither Dodge or Tim Marburger Dodge have treated my with any respect. As a consequence any repairs or maintenance that I was going to have done on my truck will now be done at a non-dodge dealership. I am sick of hearing the excuses as to why my dash has not been repaired. I am done with dealing with Dodge and their dealers. It is a shame because I have been a loyal Dodge owner for over 10 years. I always used Dodge for all of my maintenance and repairs. Apparently that does not mean much. The Parts manager was less than helpful and offered only excuses. He did not seem to care about the situation and seemed unsympathetic to the situation. I expected more from a dealership such as Tim Marburger Dodge but I guess that was a mistake.
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#110855 Review #110855 is a subjective opinion of poster.
Location
Eden, North Carolina
New Reviewer
My name is Clara Theimer live at WV. I have Dodge Neon 2004 and this car transmission had problem… so my car is wait to fix at dodge garage in Dodge Moorefield , WV. We have two of Dodge Neon… 2004(auto) is mine, and 2003(manual) is for my husband. We...
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1 comment
#107524

Here in Virginia Beach, two years later, Dodge still does not care.

I have a 2003 Dodge Neon that is just reaching 66,000 miles. When I first bought it at Virginia Beach Dodge and had to have it serviced the first few years, everything was fine. Then, they merge with Hall Auto Group and strangely every time I take the car in for oil changes, there were "suggested repairs" made that were anywhere from $100-$300 a pop. I almost always declined, because I very quickly got the impression that all they wanted was my money.

Well, just this past fall they consolidated Hall Dodge to the Chrysler/ Jeep dealership up the street. The service only got worse,as I waited TWO hours for a simple state inspection, and I have the ticket from that to prove it!

But the events of this past week totally took the cake. I was on the interstate when all of a sudden, I could not accelerate my car. I got her off the interstate and called AAA to get a tow to Hall Chrysler Dodge Jeep so they could look at the problem. Since it was 2:30 in the afternoon, and knowing how SLLOOOWW their service was last time, did not expect a call until the next day.

While I did get the call that the car was "simply out of transmission fluid." Since I was working late that day, I was unable to pick up my car until the next day.

When I got my car the next day, there was no charge on my slip. Haha, wouldn't you know it, I barely got 5 miles up the road with my car when I had to turn around and bring her back. One hour later, I was given a estimate of $3700 for a new transmission.

Because of the lousy customer service I was given I asked for, at the very least, for my car to be towed home at no charge and was told no, both by the dealership and headquarters in Detriot.

All the customer service representative would say was "I'm sorry to hear that."

I would think as the automotive industry is having a hard time to start with, that they would bend over backwards to retain customers. That is definitely not the case here!

ID
#93176 Review #93176 is a subjective opinion of poster.

2000 Dodge Neon

Well folks, we bought this vehicle at a Dodge dealership in Van Nuys Ca. on 2004. It was supposedly a certified used car, with less than 41,000 miles. Well after we drove it off, the horn was not working all the time. I found it just hanging with the bolt almost out. It has only one horn, but the next year they added another horn, making it much louder. Then we started scraping the nose in parking lots. We just upgraded to taller tires, and it no longer scrapes. Then the battery light came on. Replaced the battery, then a year later it did it again. Found out that the battery cables had corrison. Mind you, I live in the desert, where we have no moisture. These cables are one of a kind cost over $100 for the set. Then the car on hot summer days, Took it to the dealer in Lancaster Ca. They claim that they found no trouble, but ever since then, it has not failed. But we now notice that the hood will crack open by itself now. Then the check engine light syndrome twice so far. The first time was the power steering. There is a switch to turn it off on cruising speeds, that went bad, and recently, we had a pinhole leak in the vapor return from the tank to the engine. Now we have a Air Bag light that clears if I spray it under the steering wheel with contact cleaner, or if you turn the wheel back and forth. And finally, our wheel alignment. What was to be a $35 job, turne into $185. The bolts that adjust the alignment are made to offset the wheels when turned. These bolts, which were replaced with after market bolts made to with stand normal use cost $50 a piece. Three bolts lost the capability to offset the wheela. Bottom line, the money I saved buying this "certified use car" would have been better spent buying a used Honda. I had a 85 CIVIC wagon, got almost 3/4 of a millon miles on it. It was in the shop about 4 times, but as you can see, for the mileage that is par for the course. Our Neon has less than 65,000 miles. Botton line, the worst car I evr bought next to my 1981 Horizon TC3. That car with less than 30,000 miles on it had the radiator rodded out 3 times. the belts fly off, cruise control that shocked you, brakes that failed uphill, and finally the engine blew all its plugs. I will never by a Chrsyler again.
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1 comment
#1144095

It s not a quality vehicle to begin with! You should research your vehicle purchase carefully!

Ford, yes Ford, Has surpassed Toyota and Honda as # 1 in overall Quality...

Look it up and good luck! Mopar stands for { My Old Pig Aint Running}

ID
#93158 Review #93158 is a subjective opinion of poster.