Dodge
Reviews and Complaints
2019 ram 1500 Laramie
Preferred solution: Let the company propose a solution
User's recommendation: read above and make your own call........
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Verified ReviewerSomeone should explain how factory bolts snap in half and my kids where in the car.
- 100 dissappointed
- Warranty
- Fact the car is crap
- Service or customer caree
Preferred solution: I'd like for it to be fixed. I'd like to know my kids are in something safe. My car is totaled from a mistake you guys made and it could have killed my whole family and hurt others in the process
Truck still under initial warranty not repaired after 3 months due to radio module not ordered as said.
I was on a trip to South Carolina. Driving on the Interstate my radio, gps and all just quit.
I took it to a Ram dealer in Moncks Corner, South Carolina and they hooked it up to the computer and said the radio "module" was bad. The parts department said it would take '5' days to get one in. Due to having to return to Missouri for medical ASAP. I could not wait.
I returned to Missouri and took it straight to a Ram Dealer in Clinton, Missouri. I was told a week later the "module" was on back order. So it went from 5 days to more than 3 months. Still no module.
Notified RAM customer service on 11/13/20 given a case number and told I would get a call within a couple days. Called a week later and was told by a different case worker that the dealer had just ordered the module on Wednesday.
And that my original case worker would call me right back. Never happened......I travel extensively in this vehicle and have had to purchase a rather expensive gps system to just 'get by'
- Vehicle itself
- Warranty
Preferred solution: Fix my warranty issue......I NEED A RADIO / GPS
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Verified ReviewerPoor Customer Service / No Service rendered
Preferred solution: Full refund
User's recommendation: I would not recomend this dealership. They are rediculuous.
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Verified ReviewerRequest for compensation in lieu of my young daughter's sustained injuries and burns doe to defectively manufactured parts.
- Service or customer caree
- Quality
- Lack of concern for customer safety
Preferred solution: Full refund
User's recommendation: Dangerous and hazardously manufactured parts.
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Verified Reviewer | Miami Lakes, FloridaClAim
Preferred solution: Full refund
2004 dodge durango limited
Preferred solution: Let the company propose a solution
Poor customer service
User's recommendation: Avoid Century Dodge in Mount Airy MD
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Verified Reviewer | Redlands, CaliforniaWarranty not honored
- Service dept has been good in the past
- Vehicle itself
- Warranty
- Customer service
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy a warranty!
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Verified ReviewerWarranty
#SENIORS BEWARE!!! Since Dodge is not willing to take responsibility for their lemon car I have and they don't know what is wrong with it they made it so that the extended warranty does not cover the cost of repairs. I am a senior citizen living on Social Security so I will have to let the car go and let the finance company pick it up.
Dodge made it worst and now my extended Warranty wont cover repair costs
- Taking time off to have it fixed time and time again
- Service or customer caree
- Service
Preferred solution: Deliver product or service ordered
User's recommendation: Do not buy a Dodge
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Verified Reviewer | Morrow, GeorgiaDodge 3500 lemon
- Customer service
- Service
- Car is a lemon
Preferred solution: Compensation, price reduction
User's recommendation: Beware
HELP WITH W/C VAN SOON
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Verified Reviewer | Cape Coral, FloridaWarranty scam
Preferred solution: Let the company propose a solution
User's recommendation: DO NOT BUY A DODGE
No turn signal
Oxidation forming on alloy wheels
I have a 2015 dodge durango citadel, I contacted dodge with my concerns on the oxidation problems forming on my alloy wheels that is getting worse, they responded that I should take the car to the dealer I bought it from and get it evaluated, the dealer took pictures of the wheels saying that they could not explain the reasoning behind the oxidation and that they would get back to me and did, saying the car was out of warranty and they could do nothing for me, this is the first dodge I ever bought and I keep the car like new but the oxidation on the rims of a 5 year old car is acceptable for the amount of money I paid and will depreciate the value when I go for a trade in, when I got back to dodge about what the dealer had said they responded saying my complaint was closed out. I can send pictures to whom ever but I would like dodge to stand behind their product and make things right. The car was purchased @ Thompson Dodge in Md
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Good Luck with your truck! We have a 2017 Dodge Ram 1500 with 26k on it.
The air ride went out at 24k and has been nothing but problems since then. It has been in the dealership 3x in 202. It is out of warranty and Dodge DOES NOT CARE ABOUT YOU!!!
You may qualify for the Lemon Law with y our truck. Good luck.