Anonymous
map-marker Riverdale, Utah

2016 Dart difficulty starting, just stops running (repair)

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The ignition switch that I asked to be replaced has been replaced. Only time will tell if this corrected the problem or not. So far my car is running as it did. I was just taken back by the lack of resources that I guess are not available to the dealership to resolve the problems? Says service, "the car is not showing a code, we can't duplicate the error". I cant believe that Dodge/Chrysler do not have a network or system in place that mechanics can go to help solve problems with their vehicles. Anyway, like I said; time will tell if this repair fixed the problem. Thank you for having this so that others can find resolve,
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User's recommendation: Do your homework and post your findings to help others.

Meryl Xks
map-marker Iowa City, Iowa

*** you

Ive had three dodge dealerships not fix my car. Thry charge for a review but never fix the car. No one seams to want to actually operate on my car. Only gove me a fee for coming in
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JANDA H

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Verified Reviewer

Defective Lemon Dodge Ram 3500

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Defective Lemon Dodge Ram 3500

Our dodge ram 3500 was purchased new from landmark Dodge in Morrow Georgia Number of issues in the very time that we got it it has tire sensor issues it has transmission issues and now Its been out of our possession as of today its six weeks customer service has Failed us that we would get a commercial vehicle in place of ours until ours was back up that hasnt happened weve been lied to on numerous occasions our customer service representative handling our case is a huge liar and she does not deserve to work in a customer service-based environment as a small business owner we have suffered we currently have to pay a $1400Commercial truck bill Bill is $3000 a month and the bad part about it is were obligated to pay these things regardless of our situation with the truck it is not function we are not able to make money to pay for this truck in the commercial insurance is there anyone that will help us and be truthful About this matter our customer service representative is Brooke she is very unprofessional she has not contacted us consistently she does not consistently keep us informed on whats going on she has not helped she lies lies lies and Im sure if someone ask her whats going on Shes most likely going to lie again please someone help us we are a small business again we bought a Dodge thinking that we made the right decision that we would have a durable truck to start our business have we made a mistake did we make the wrong decision by buying from Dodge it sure looks like it

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Loss:
$35000
Pros:
  • How difficult it is to get a loaner car
Cons:
  • Car is a lemon

Preferred solution: Is it possible for Dodge to buy back our ram 3500 that is a lemon So that we can save our business we have not had our truck for six weeks someone please help us

User's recommendation: If you’re smart do not buy a Dodge they will leave you hanging we bought a commercial vehicle to start our business and we’ve been without it for six weeks their customer service is horrible and they will lie and lies will keep coming stay away from Dodge if you don’t want to lose everything that you on if you don’t want your credit screwed up if you don’t want your life turned upside down don’t buy a Dodge

2 comments
Guest

We are in OK, also bought a dodge truck as a company truck- also having many issues with it at only 36,000 miles. We can not get anyone to honor the Dodge warranty and / or towing package that is part of the Dodge warranty. We are also " Pissed-off Dodge truck owners".

Kaly Xss

Hi, My name is Steve and would like to talk to you about this complaint. I also brought a new dodge 3500 dually and been having repeated repairs issue that also came along with loss of my business. If you can contact me via email to discuss actionable options, my email address is philly.fades@***.com.

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sean t Leh

NOTHING IS FASTER NOR MORE POWERFUL THAN GOD!!!

I was in a near death motorcycle/dirt bike accident. I had at least 5 nuero/brain surgeons tell me that I should have died, they all said that God saved my life, and they also told that he saved my life for a reason.

My Dad always had a muscle car.

I was born in 1974, and my Dad had a 1970 Dodge Charger R/T with a 440 6 pack in 75,and i loved that car, and my Dad would put me in his lap, and I would put my hands on the bottom of the steering wheel thinking i was driving it (YOU COULD DO THAT IN 1975 lol),so I have loved Dodge Chargers for at least 45 years, God saved my life, and I love God more than any car or anything. I will be getting a job that I can make money on top of my social security, i have good credit, and I will be able to buy me a Charger, but I would like to get me a Dodge Challenger srt DEMON 1st, and then a Charger srt Daytona (I think it's a HELLcat), but I love God more than ANYTHING (including Chargers(and Challengers too), so I would always be uncomfortable every time I got into my car, and I would feel like I was worshipping satan. I guess I will have to go for a Chevy Camaro ifi am ableto get this job. I was thinking, and I think I got a better name or a christian name for all of the people like me (MILLIONS!!!).

I think a great name for the hellcat would be GODSPEED! I would change demon to ANGEL! I would love to have a Dodge Challenger Godspeed angel. I don't want a demon.

I want my baby to be my angel, not my demon, and Godspeed would be the fastest speed!

I think that there are probably millions of people that think the exact same thing as me.

There are definitely more believers than nonbelievers, so Dodge is catering to the minority. I think MY IDEA will help Dodge make possibly millions of dollars, and I think it would be far and right to give me a smaller percentage of the profit, and it will be all over Facebook, Twitter, Instagram, and tiktok if my idea stolen

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Pros:
  • When the car worked like it should

Preferred solution: I would love to have a Charger and Challenger srt hellcat, but I would never buy a car 2with a satanic name, so my solution would be to offer a christian model using Godspeed instead of hellcat, and angel instead of demon, And there

Larry B Gyt

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Camshaft breaks

Dodge - Camshaft breaks
I own a 2008 dodge 3500 6.7 turbo 161,000 miles always serviced. Anyway the camshaft breaks and goes through the block. Was wondering if this is a known problem on these engines. Or are there any recalls for this issue. Your help would be appreciated. Thanks, Larry G Betts.
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Preferred solution: Let the company propose a solution

John R Jtp

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Verified Reviewer
| map-marker Ventura, California

HORRIBLE CUSTMER SERVICE

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I OWN A 2014 DODGE PRO MASTER FOR MY COMPANY AND WISH I NEVER BOUGHT A DODGE, IN FACT I WILL NEVER EVER BUY A DODGE BECAUSE OF HOW HORRIBLE THE SERVICE DEPARTMENT AT CROWN DODGE IN VENTURA CA. WE HAVE HAD A URGENT RECALL FOR THE SHIFTER CABLE FOR OVER A YEAR. I HAVE CALLED OVER 20 TIMES AND NOTHING I HAVE CALLED THE MANAGERS AND NOTHING NOT A CALL BACK. I DON'T KNOW HOW THIS COMPANY STAYS IN BUSINESS.
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Pros:
  • It does the job when its running
  • When the car worked like it should
Cons:
  • Company does not stand behind their product
  • Plastic fades diffrent on panels
  • Quality

Preferred solution: Apology

User's recommendation: STAY AWAY

Anonymous
map-marker Salt Lake City, Utah

2016 Dodge Dart starting issues

After the ignition switch was replaced, 24 hours later the ignition coil had to be replace because engine was misfiring badly! Fortunately I was 5 minutes away from the dealership at the time. They had it fixed in 24 hours. *Well we'll see if it's fixed completely this time.
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User's recommendation: My wife's 2016 Durango had to have the ignition coil replaced 2x's now too. TURN OFF THE SWITCH TO SAVE GAS!

Anonymous
map-marker Pasadena, Maryland

Poor Customer Service at the call center.

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I hope you don't have to call their Customer Service people. The supervisor Kendra was supposed to call me back. She did not but entered into the log that she did call and noted that it rang for a minute and no answering message came on. Well that is impossible because it is my cell phone and always has a message and I was with my phone and not on it when she said she called. No integrity.
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User's recommendation: Don't buy Dodge products. They will fail just out of warranty and then they will ignore you.

Reuben M Bio

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Verified Reviewer
| map-marker Winchester, Nevada

Passenger door grip for 2020 Dodge Journey

My wife is only 5 ft. tall and needs help from a passenger door grip to help her get into the car and out. Now my Chrysler town & country had that and she wants the same thing on my new Dodge Journey. She needs that very bad or I would not be writting. Can one be installed professionaly by the Dodge dealer stong enought to enable her to use it as a handle to help her get in? I am at the point that if I cannot do this for her I may end up having to trade it in and take a huge money loss. Please help me with this alfull problem. Other than that issue I like the Dodge Journey. NEED HELP
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Cons:
  • Vehical needs passenger interior grip handle

Preferred solution: Let the company propose a solution

Aniela Jtd
map-marker Gulf Breeze, Florida

No one answering

I have a 2014 Dodge ram Truck My dashboard lights stay on to a point where it runs my battery down after killing my truck.I'm trying to find out What is wrong with it.
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Dominic R Wgp

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Verified Reviewer

Questions about a part

Questions about a part. I have a 2007 Dodge ram 1500 with a 4.7 four-wheel-drive Slt and the thermostat housing goes bad and leaks every three months and was interested in a metal housing if you make them
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Preferred solution: Let the company propose a solution

Harish N Yku

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Verified Reviewer
| map-marker Sharjah City, Sharjah

Interior quality

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Updated by user Jan 17, 2021

No response received so far on this

Original review Dec 15, 2020
The interior quality of dodge charger is very poor compared to other cheaper cars. Within a period of 4 yrs the interiors fittings are coming out as it's exposed to sunlight in UAE I guess. I have intimated the similar issue in Dodge FB messenger, unfortunately as on date nobody has responded. I have done all 4 doors from outside, now the same issue has popped out near to gear box. Additionally I'm facing an issue with gear shifting(Automatic), I will check this in upcoming service. The servicing so far has done from agency only. If something can be done from your end, you reach me via email on hhrnkv@***.com.
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Loss:
$200
Pros:
  • Good looking
Cons:
  • Engine power is less interior build quality

Preferred solution: Let the company propose a solution

Anonymous
map-marker Woodstock, New York

Service done not satisfied

Left text with Ruge dodge requesting help and got no reply. Even more frustrated now willing to go out of this area to have it fixed if I can find someone.
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Anonymous
map-marker Robertsdale, Alabama

Follow up

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Sorry that I used the wrong email address for this, but would like to thank you for forwarding it to the correct address for me. No, I have not heard from them as of this date but will send them a new request. Thanks again for your help. Dave N.
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User's recommendation: Do a better job at researching email address' than I did.

Michael T Eha

Poor customer service

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We purchased a new 2017 Dodge Challenger that had been at the dealer for unsold for about 1 year. 2 years later with only 8,500 miles on the vehicle the tires and brakes both need replacement. Dodges explanation is that the car was not driven enough and the corporation refused to provide any assistance at all as it is stated that the vehicle was sold to the dealer and we should have had a mechanic inspect a brand new car prior to purchasing it.
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Loss:
$3000
Cons:
  • Company does not stand behind their product

Preferred solution: Price reduction

User's recommendation: Do not under any circumstances purchase a Dodge Challenger.

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