Dodge
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem with a dealer
I purchased this truck from the dealer and had problems with it since day. My truck been in their service department for over 30 days I haven't had the truck for 90 days and had multiple issues.
I use my truck for commercial purposes and I'm losing money,and also customers. On top of all that I'm still paying the monthly payments on it and also the insurance. Their continuing to give me the run around when my truck will be finished. Their not compensating me anything.
Like I mentioned I haven't had this truck a complete 90 days and it's already been back in their shop as of now 4 times. I reached out to the better business bureau and the have a F rating with them.
I'm seeking help into finding out what's really going on with my truck so if you can help me find answers I would greatly appreciate that. Thanks
- I have no cons
Preferred solution: Full refund
Transmission
My Dodge vehicle is being repaired and they have had my vehicle at their body shop50 or more days. They hey would not provide a rental. They still have not got the part and I have no transportation
- Customer service
- Difficulty getting a loaner vehicle
Preferred solution: Let the company propose a solution
User's recommendation: Don't buy Dodge!
Worse New Truck I ever brought this time!
I am so upset, I don't know what to say or do!! I spent $90,000 for a 2022 Dodge Ram 1500 and honestly, wished I kept my 2018 ****!
I had to schedule the new truck, with 309 miles on it, to come in and have missing parts installed!! Which for the life of me I don't know how that happened! I brought the truck in, waited, then was told I needed to reschedule because the wrong parts were ordered, which I took off work to bring it over now, I have to bring it back to get it fixed in three to four days!!!! This is the 3rd truck I purchased from you, which was a big mistake.
I should have never traded my 2018,2500 diesel!!! I would like a truck that works and has all of its parts, and an answer today! My next step is to contact Dodge and my bank!
I was a happy customer for a few years, but you are not going to like what I am going to say on Yelp, Chrysler, and consumers! This is not right!!
- Great truck the super duty series
- New truck review before relasing to customers
Preferred solution: Let the company propose a solution
User's recommendation: Stand your ground, don't allow sales persons to talking you into something you didn't need
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jacksonville, Florida13.5 gas mileage
- I have always appreciated the service department
User's recommendation: Should try some problems in cars
Keep getting drop from my cals
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy a RAM
THEY SOLD ME A LEMON
User's recommendation: Don’t buy a Dodge
Been have problem with my heat in a 2015 ram 6.7 2500 and dealer states there nothing wrong with it
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRAM Hemi 5.7 Catastrophic Engine failure at only 68,000 miles.
- Value
- Style
- Dependability
Preferred solution: Let the company propose a solution
User's recommendation: If you must by a RAM, consider getting an extended warranty.
Part missing on car
User's recommendation: Don’t buy from them because you don’t get anything they say
Service department sucks
Preferred solution: Full refund
User's recommendation: Make sure you know your warranties coverages so they don’t try to screw you over for a buck !
Recalls
I have a 2005 dodge ram 2500. I have received recalls for drivers and passenger air bags.
I tried to schedule with the dealership I purchased the truck from Auto Nation in North Columbus Georgia. They are a week out on repairs and said I would have to leave my vehicle for 5-7 days and they do not do love anders anymore. So I would have to come out of pocket for a rental car for a week. I don't feel I should have to pay for a rental to cover me on a factory recall.
I tried reasoning with them and asked if they could just put me on a repair list and let me know the day before my repair time is available and they said no I have to leave my only vehicle at their shop for 5-7 days in order to repair it because if they have an open ticket on it and I am driving it and get hurt they could be held liable for not fixing the recalled airbags. They said they have them in stock so it's not a matter of waiting on parts. I am fully aware and understanding of current lack of employees and delays due to covid. I have no problem with any of the time issues except that's alot of money that I don't really have to spend to rent a vehicle just so my truck can sit in their lot for 5-7 days then get repaired.
Any help you can give me would be very appreciated. Thank you
- I like the truck
- Available options on the car and the peppy handling
- Service dept response to my issue
Preferred solution: Let the company propose a solution
My truck
User's recommendation: Go to ur own machanices
The dodge dealership in Henderson NC did not do the work the work I was charged!
User's recommendation: I love Dodge’s but I will not recommend No customer to the service department at Superior Chrysler.Dodge.Jeep.Rams.Fiat (252 438-****)
The transmission pan is plastic
User's recommendation: Don’t buy the Ram 1500. Go with a manufacturer that makes metal pans.
- Prev
- 1
- ...
- 15
- 16
- 17
- 18
- 19
- ...
- 41
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
If it is used and has no warrnty all vehicle sales are as is by default. If you have a 3rd party warranty it only covers what it says it covers.
If you bought it new or has factory warranty then check your state laws for Lemon laws. The few states that have them vary greatly.
In general Lemon law only covers cars with factory warranty left on them. Other than that you have no recourse.