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1.9 Based on 35 reviews
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  • Customers like
    • I have always appreciated the service department 2
    • Service dept has been good in the past 2
    • Vehicle itself 2
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    • No effort to resolve 3
    • Customer service 3
    • Warranty coverage 2

On Tuesday, July 5th, 2016 my Dodge charger would not start up. I had my vehicle towed to a shop at 01:00pm where they performed multiple test. I was informed by the shop that they could not find the problem and I should have it looked at by the dealer. At 05:30pm I contacted a staff member at Marty Cancila Dodge about my situation. He informed me that their closing time was 06:00 pm and I could leave my vehicle for them to check in the morning.... Read more

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I really need help. We have a 2009 Dodge Ram and this Part has gone out 55056826AJ and Guess What. There is no replacement parts available they are on Nation Wide Back order. Chrysler has no date on when they will be making them. Hello, how is this possible? I need my A/C, but more importantly DEFROST, it is not safe to not have that. So I have a vehicle that is not safe to drive. What is the solution? Let me trade my Truck in, or Please... Read more

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Dodge - Review in Dealers category from Harrison, Arkansas
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I purchased a Dodge Caliber 2yrs ago for my wife. Well everything was going good with the vehicle untill 06/10/2016 when the car started to sputter and leak an alarming amount of gas fumes into the car (which my wife and 2 year old daughter were riding in at the time) so I got the car home to find the issue and to my surprise I was shock what I found. The fuel pump connector had burnt a hole through the fuel pump all the way into the fuel tank... Read more

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I purchased a brand new 2013 dodge dart GT from Videon Dodge/Crysler in Newtown pa. The dart has had new motor installed because of oil migration (this was an issue from the beginning) $7000. There is a recall on a part that is letting oil migrate between brakes & motor. A Teenager hit me $13000 repairs. I have only 4000 mi on new motor, yesterday the car broke down. Oil migrating. No oil pressure in motor. Apparently dealership does not have... Read more

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Dear Sir or Madam , my name is Robert Price I leave outside Phoenix AZ . I have been a loyal Dodge customer since 1993 since then Ive purchased 7 Ram trucks & 1 Jeep . I love Dodge . Im writing you because on April 9th I traded in my 2012 1/2 ton Ram for a 2016 3/4 ton Ram . I was T Boned on April 12th on the passenger side of my truck . I took my truck back to Larry H Miller on 99ave & the I-10 for the repairs I was told max time for repairs... Read more

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Do not get an oil change at the dealership. They will tear your truck apart, part of their complimentary 23 point check. They will try to tell you that you need extensive work done and throw scare tactics at you. When your truck is ready, they broke things along the way, and deny to fix it. Mechanic said " sorry about that" and walks away. Just happened today, called complaint # and got nowhere, no joke, no rant, just facts. They are all... Read more

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Bought a new 5500 at the end of 2015. Ordered as was not one available that fit our needs. Took four months. We flew 3200 miles to Georgia. The moment I opened the door I was bummed. Sorry that I did business with Ginn commercial. They regestered the sale with the manufacturer as a fleet sale instead of a business sale therefore I can't use my incentives offered by Dodge. I was lied to, my signature was forged, plus more to come. Read more

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My 2011 Dodge Durango with 59000 miles on it,has started to have problems: stalling while driving down the road. According to Chrysler and NHTSA this is a problem in the TIPM-7 ( computer) but the local Dodge says they no nothing. How can a consumer find all this information on the Chrysler site and NHTSA site as well as other and the dealer that sold me the car not no anything. It is very upsetting that you have to prove that there is a... Read more

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  • May 16
  • #848676

Had an appointment for 8 am to check charging system on 1500 truck. After complaining 3 times truck finally put in a stall at 10:35. What's the purpose of an appointment?

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Purchased a 2013 Dodge Dart used for dealership with 11,000 miles in 2014 and once it hit 12,000 miles the problems started. Replaced spark plugs, ignition coils had to then be replaced. Problems with slave cylinder but my car does was not included in recall. Heat/air goes off by itself and after being at the Dodge service dept 7 times, it still does not work properly. Given extended warranty for heat/air but a rental car to drive while it is... Read more

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